Why Do Window Problems Appear in New Construction Apartments?
New-build residents are surprised when balcony doors start sticking after just a few years. Window problems in new apartments are not as rare as they seem.
Published: July 10, 2026
5 min read
When buying a new-build apartment, people often expect the windows to require no attention for a long time. After all, they are new, modern and freshly installed.
That is why many people are surprised when, only a few years later, the balcony door starts closing with difficulty, the handle no longer moves as smoothly as it did, or the first signs of leakage appear near the window.
In practice, window problems in new apartments are not as rare as they might seem.
Most of the time this does not mean the windows are of poor quality. A window is a moving system made up of hinges, gaskets, window hardware, adjustment mechanisms and other components. All of these parts are under load from the first day of use.
“But the windows are new” — the most common question after the first faults
One of the most frequent questions technicians hear is:
“How can it need repair if the house was built just a few years ago?”
The answer is simple — the age of the window is not the only thing that determines its condition.
What matters is:
how the windows were used;
the conditions during construction;
whether maintenance was carried out;
the class of hardware installed;
how often the sashes are operated.
Sometimes a 15-year-old window can work better than a window that is only a few years old in a new flat. Why? Because the operating conditions can be completely different.
The construction period — the first serious test for the windows
Many people assume the life of a window begins when the resident moves in. In reality, windows are loaded much earlier.
After installation, the following work continues:
plastering;
wall sanding;
painting;
flooring;
other interior works.
These works produce a great deal of dust and fine construction debris. This can get into the moving parts of the hardware:
hinges;
locking points;
mechanisms;
the handle system.
Over time this can hinder the operation of the mechanism. So a new window does not automatically mean its mechanism has never been under load.
Why do balcony doors usually start sticking first?
In new-build apartments, one of the most common problems is the balcony door. There are several reasons for this.
First — size and weight.
Modern apartments favour large windows and wide balcony doors. They look attractive and let in more light, but the construction itself becomes heavier.
The larger the sash, the greater the load placed on:
the hinges;
the hardware;
the adjustment mechanisms.
The second reason — frequency of use.
Balcony doors are often opened several times a day, so the first adjustment needs naturally arise sooner.
The most common signs are:
the door starts catching at the bottom;
the handle needs to be pressed harder;
resistance is felt when closing;
reduced tightness.
Adjustment done in time often prevents further wear of the hardware.
Are lower-grade components used in new-build apartments?
Not always. But it is important to understand one thing — externally two windows can look almost identical, yet their internal configuration can differ significantly.
The differences can be:
the hardware manufacturer;
the class of the mechanisms;
additional adjustment points;
the quality of the gaskets.
In new-build projects, a balance often has to be found between price and quality. This does not mean bad components are used, but not every window is fitted with the highest-class systems. For more on this aspect, see the article why cheap hardware in new apartments wears out faster.
That is why in some buildings the first adjustment work is needed after a few years, while in others the windows work without problems for considerably longer.
Why might the first adjustment be needed after a few years?
A window is not a static construction. Over time it is affected by:
temperature changes;
use load;
movement of the construction;
the natural wear of components.
In new buildings the first years are also the period in which the building itself adapts to environmental conditions. Small changes in window geometry during this time are therefore not unusual. What matters most is noticing them in time.
Do new windows need maintenance?
Yes. One of the most common myths is:
“A new window doesn’t need to be touched for 10 years.”
In fact, even quality hardware lasts longer when it is maintained.
Periodically it is worth:
checking that the window closes easily;
observing the condition of the gaskets;
not ignoring changes in how the handle operates;
taking care of the mechanisms.
Small signs often make it possible to spot a problem while it can still be solved without major repair.
When should you call a specialist?
A specialist should be called not only when the window no longer closes at all.
Early signs are:
the handle moves harder than before;
a sound appears on closing;
the sash catches on the frame;
reduced tightness;
the sash position has changed.
In such cases, adjustment or maintenance is often enough. Wait too long and the additional load begins to affect other parts of the mechanism — at that point plastic window repair may require component replacement rather than simple adjustment. Exact prices are set by the technician after a free inspection.
Conclusion: a new window does not mean it needs no care
Window problems in new-build apartments usually arise not from a single cause. They can involve:
construction dust that has accumulated in the mechanism;
intensive use;
heavy constructions;
the need for adjustment;
natural wear of the mechanisms.
Like any moving system, a window serves best when the problem is noticed early. A professional inspection makes it possible to identify the real cause and decide whether repair, adjustment or simple maintenance is enough.
Register for a free diagnosis and window technician consultation and we will get in touch with you.
We provide window repair services across Lithuania – working in all major cities, their districts and surrounding towns. We perform plastic window repair, window fixing, window adjustment, window sealing and gasket replacement, ensuring tightness and long-lasting results.
👉 In about 99% of cases we solve the problem on the first visit, and the technician's call-out and full window diagnostics are free of charge.
We perform window repair in Vilnius throughout the city and Vilnius district – in Antakalnis, Fabijoniškės, Pašilaičiai, Pilaitė, the city centre and other Vilnius districts as well as surrounding towns. We solve sealing, adjustment and mechanical issues, carry out plastic window repair and glass unit replacement. We also provide window adjustment and window sealing.
👉 Most often we handle everything on the first visit, and the call-out and window inspection cost you nothing.
We perform window repair in Kaunas and Kaunas district – working in Šilainiai, Dainava, Eiguliai, Žaliakalnis, the city centre and other districts as well as surrounding towns. We fix leaking, stuck or misaligned windows, carry out plastic window repair and gasket replacement. We also provide window adjustment.
👉 In about 99% of cases we solve the problem on the first visit, and the technician's call-out is free of charge.
In Klaipėda we perform window repair throughout the city and Klaipėda district – both in the city itself and in Gargždai and other surrounding towns. Due to the coastal climate, window sealing and window adjustment are often needed, so we help restore window tightness, eliminate drafts and improve home comfort.
👉 We come out free of charge, assess the situation on site and most often solve the problem right away.
We provide window repair services in Šiauliai and Šiauliai district – working in Dainiai, Gytariai, Lieporiai, the city centre and other districts as well as surrounding towns. We carry out plastic window repair, window adjustment and window sealing, quickly resolving both minor and more complex faults.
👉 Most often we handle everything on the first visit, and the call-out and diagnostics are free of charge.
In Panevėžys we perform window repair throughout the city and Panevėžys district – working in Kniaudiškės, Rožynas, Pilėnai, the city centre and other districts as well as surrounding towns. We carry out plastic window repair, window adjustment and gasket replacement, ensuring quality and long-lasting results.
👉 We come out free of charge and most often solve the problem on the first visit.
Original window parts only from trusted manufacturers — that's why we can offer up to 5 years warranty
Frequently Asked Questions
Everything you need to know about our window and door repair services
Yes. The first 3–5 years after construction is a period when the building itself is still settling, which changes the geometry of the frames. Adjustment during this period is normal maintenance, not a fault. A technician visits free of charge and assesses whether adjustment is enough or more is needed.
Balcony doors in new-build flats are typically larger, heavier and opened more often. This combined load affects the hinges and hardware sooner. Timely adjustment often solves the problem for 3–5 years and prevents costlier component replacement.
Standard adjustment of one window costs from 10 €. Balcony door adjustment usually costs from 15 €. The exact price is provided by the technician after inspection — the visit and diagnosis are free. All prices are shown on the /en/pricing page.
Yes — several simple checks are possible: does the handle move easily, does the window close without extra force, are the gaskets still elastic, is there no air movement felt near the closed window. If you notice changes, it is worth calling a technician before larger faults develop.
Do not wait. Early signs — catching at the bottom, a heavier handle, sounds on closing — are usually solved by adjustment. An ignored problem can turn into hardware or hinge replacement within a year, which costs several times more.
Yes, the initial inspection and our technician's visit to assess the work are completely free. No hidden fees and no obligations. If you decide to go ahead, the technician will prepare a clear quote on the spot, explain everything to you and, if you agree, can usually do the work right away during the same visit.
Of course. We provide a warranty both for the work carried out and for the materials used, in line with the laws of the Republic of Lithuania.
The price depends on the type of window, the issue, and the materials needed. When the technician arrives, they give you an exact quote on site with no hidden charges, and you decide yourself whether you want to proceed with the repair.
Yes, our window service operates all over Lithuania: in Vilnius, Kaunas, Klaipėda, Panevėžys, Šiauliai and other cities and towns.
Booking a free visit is very simple. Just give us a call or fill in the online booking form – in both cases it only takes a few minutes.
In most cases repair is enough: replacing seals or mechanisms, improving insulation, adjusting the fittings, cleaning and lubricating the hardware. This is usually much cheaper than installing brand new windows.
Repair is cheaper, because you don't have to buy new windows, remove the old ones, dispose of them or redo the interior finishes afterwards. Repair saves both time and money and is significantly more cost‑effective.
We work with all major brands: Rehau, Veka, KBE, Schüco, Salamander, Aluplast and many others. Our technicians are trained to work with the specific mechanisms used by each manufacturer.
Yes, you can pay by all major bank cards, by bank transfer or in cash. Payment is made after the work is completed.
Yes, we provide services all year round. In winter we use specific methods so that the room doesn't get cold during the work and your comfort is kept to a maximum.